Privacy Policy

1. Who We Are

This website is operated by ###COMPANY_NAME###, registered at ###COMPANY_ADDRESS###. We are the data controller for the personal information we collect through this website.

If you have any questions about this policy or about how we handle your data, please contact us at contact@webuyanyargo.com.

2. What Data We Collect

When you use our valuation form, we collect the following personal data:

• Contact details: your name, email address, and phone number
• Location: your postcode
• Vehicle information: Argo model, year, condition, extras, and hours of use
• Additional information: any description or notes you provide
• Photos: any images you choose to upload
• Technical data: your IP address and browser user-agent (for fraud prevention and spam control)

We do not collect any payment card data or financial information through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry and make you an offer on your Argo vehicle
• To send you a confirmation email acknowledging receipt of your enquiry
• To manage the buying process if you choose to proceed with a sale
• To prevent spam and fraudulent submissions (IP address and user-agent data)

We do not use your data for any marketing purposes, and we do not share or sell your data to third parties for marketing.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases (UK GDPR Article 6):

• Legitimate interests (Article 6(1)(f)) — processing your enquiry and making you an offer is in the legitimate interests of both parties in a potential commercial transaction. Spam and fraud prevention also falls under this basis.
• Contract (Article 6(1)(b)) — if you proceed with a sale, processing is necessary to fulfil the contract between us.

5. Who We Share Your Data With

We use the following third-party service to process your data:

• MailerSend (mailersend.com) — we use MailerSend to send you a confirmation email when you submit an enquiry. Your email address and name are shared with MailerSend for this purpose only. MailerSend processes this data in accordance with their own privacy policy and GDPR commitments.

We do not share your data with any other third parties, and we do not sell personal data under any circumstances.

6. How Long We Keep Your Data

Enquiry data is retained for up to 2 years from the date of submission, or until the relevant business transaction has been completed and any follow-up period has expired. After this period, your data is deleted.

If you ask us to delete your data sooner, we will do so (see Your Rights below), unless we are legally required to retain it.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you can ask us to provide a copy of the personal data we hold about you.
• Right to rectification — you can ask us to correct inaccurate or incomplete data.
• Right to erasure — you can ask us to delete your personal data, subject to any legal retention obligations.
• Right to restrict processing — you can ask us to pause how we use your data in certain circumstances.
• Right to data portability — you can ask for your data in a machine-readable format.
• Right to object — you can object to processing based on legitimate interests.

To exercise any of these rights, please contact us at contact@webuyanyargo.com. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

8. Cookies

This website uses a small number of cookies. We do not use advertising cookies or share cookie data with third parties.

• Session cookie — a temporary cookie used to maintain your session when using the admin area of this site (admin users only). This is deleted when you close your browser.
• Cookie consent preference — we store your cookie consent decision (accept/decline) in your browser's local storage so we don't ask you again on every visit.

You can manage or delete cookies through your browser settings at any time. Refusing cookies will not affect your ability to use this website.

9. Data Security

We take reasonable technical measures to protect your personal data. Submissions are stored in a database on our server, which is not directly accessible from the internet. Our site uses HTTPS encryption for all data in transit. Access to submitted enquiries is restricted to authorised staff only.

10. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the date at the top of this page. We recommend checking this page periodically if you have an ongoing relationship with us.